Salesforce Telephony Integration
The Most Trusted Modern Salesforce CTI Worldwide

Next-Generation AI Telephony, Natively Integrated with Salesforce

Deliver meaningful conversations through seamless Salesforce telephony integration, AI-powered calling, real-time insights, and enterprise-grade security—without leaving Salesforce.

Native
Integration

No more toggling tabs—360 CTI works natively inside Salesforce, keeping your data and calls connected.

Smarter
Calling

Leverage AI-led automation and click-to-dial to slash call time and improve conversion rates.


Live
Analytics

Track team performance, call quality, and customer engagement—all in real time within your CRM.

Data
Security

100% secure. Your call logs, recordings, and customer data stay protected with robust compliance protocols.

AI-Led 360 CTI—A Smarter Way to Power Salesforce Calls

Enable high-quality conversations, improve agent performance, and drive better outcomes with a Salesforce-native CTI solution designed for speed, scale, and reliability. 360 CTI helps teams connect faster, engage more effectively, and turn conversations into measurable results.

CTI for Salesforce

A Sales-Centric Telephony Platform with Powerful Capabilities

icon-image

AI-powered Call Transcript

Auto-Transcribe Calls,
Improve Call Handling

Leverage AI to automatically generate call transcripts and analyze sentiment, enabling smarter decision-making and enhanced CX

banner-image
icon-image

Click-to-Dial

Dial in One Click, Save Time

Dial prospects instantly with a single click, eliminate manual dialing, reduce errors, and connect faster with more leads

banner-image
icon-image

Power Dialer

Automate Dialling,
Maximize Productivity

Automate bulk dialing your prospects with smarter controls like Skip, Call, and Break to boost agent productivity

banner-image
icon-image

Multilevel IVR

Offer 'Self-help',
Improve Efficiency

Route calls efficiently with a customizable multilevel IVR, enhancing customer experience and reducing wait times

banner-image
vector-image-dark

24

x 7
Technical Support

4.9

+
AppExchange Rating

13

+
Years of Service

6

+
Industries

Hear from our 360 CTI Users

Be Omnipresent on 11 Channels

Maximize Your Customer Outreach and Elevate Customer Service

content-logo
Messenger
content-logo
Phone
content-logo
Voicemailtext
content-logo
KakoTalk
content-logo
Line
content-logo
WhatsApp
content-logo
Instagram
content-logo
MMS
content-logo
SMS
content-logo
Viber
content-logo
WeChat

Proven Results That Scale with Your Business

100%

Proven Results From Salesforce Teams

  • 01
    29% ROI Boost

    AI and call monitoring help you auto-transcribe conversations, understand tone and sentiment, improve call handling, and boost ROI

  • 02
    ↑ 43% Call Closure Rate

    Intelligent routing and real-time agent coaching lead to quicker resolutions and more successful call outcomes

  • 03
    ↑ 67% More Revenue

    Personalized, consistent outreach and faster follow-ups turn more conversations into conversions, increasing deal volume

  • 04
    37% Faster Sales Closures

    Sticky Agent, Power Dialer, and automated follow-ups accelerate sales cycles and reduce lead drop-off.

To get any furthur information or any question.

Our Support Team

FAQs

Frequently Asked Questions about Salesforce CTI

It stands out from other best CTI apps for Salesforce by removing long, technical onboarding. Unlike most Salesforce telephony integration tools that need developers or multi-day setup, it offers a no-code configuration admins can activate instantly. Most teams go live the same day, making it far faster than traditional CTI or cloud telephony for Salesforce. 

It helps growing sales teams work smarter with AI-powered cloud telephony for Salesforce—including an AI voice agent for outreach and demo booking, real-time transcription, automated tagging, and sentiment analysis. With intelligent routing and AI-driven coaching, agents reduce manual work, handle calls better, and boost conversions as the team scales, making it one of the best CTI apps for Salesforce. 

Efficiency improves through seamless Salesforce telephony integration with features like one-click dialing, bulk automated dialing, instant screen pop, and AI-driven dispositioning. AI adds real-time transcription, summaries, sentiment insights, and smart suggestions—helping teams respond faster. These capabilities make it a strong choice for cloud telephony for Salesforce and one of the best CTI apps for sales productivity. 

Teams typically see higher agent productivity, stronger engagement, better conversion rates, shorter wrap-up time, and improved customer satisfaction. AI coaching enhances call quality, while automated documentation and insights cut manual effort. Intelligent routing boosts first-call resolution, delivering strong ROI within months for organizations using cloud telephony for Salesforce. 

Yes. It supports high-volume outbound campaigns with power dialing and scheduled automated calls. These features help teams reach large prospect lists quickly, keep talk-time high, reduce idle time, and manage large-scale outreach efficiently—making it one of the best options for CTI and sales productivity. 

It requires a supported Salesforce edition, active Salesforce licenses, and a stable VoIP-ready internet connection. As a cloud telephony for Salesforce solution, it needs no on-premise hardware. It runs entirely inside Salesforce and works smoothly with modern browsers and standard Salesforce telephony integration setups, ensuring easy, reliable deployment. 

Transform Every Call into a Conversion

Turn Every Conversation into a Better Outcome

Have questions or want to know more about AI-powered 360 CTI?