Call Smarter, Convert Faster with 360 CTI
#1 AI-Powered Salesforce Telephony Solution
Next-Generation AI Telephony, Natively Integrated with Salesforce
Deliver meaningful conversations through seamless Salesforce telephony integration, AI-powered calling, real-time insights, and enterprise-grade security—without leaving Salesforce.
Native
Integration
No more toggling tabs—360 CTI works natively inside Salesforce, keeping your data and calls connected.
Smarter
Calling
Leverage AI-led automation and click-to-dial to slash call time and improve conversion rates.
Live
Analytics
Track team performance, call quality, and customer engagement—all in real time within your CRM.
Data
Security
100% secure. Your call logs, recordings, and customer data stay protected with robust compliance protocols.
AI-Led 360 CTI—A Smarter Way to Power Salesforce Calls
Enable high-quality conversations, improve agent performance, and drive better outcomes with a Salesforce-native CTI solution designed for speed, scale, and reliability. 360 CTI helps teams connect faster, engage more effectively, and turn conversations into measurable results.
A Sales-Centric Telephony Platform with Powerful Capabilities
AI-powered Call Transcript
Auto-Transcribe Calls,Improve Call Handling
Leverage AI to automatically generate call transcripts and analyze sentiment, enabling smarter decision-making and enhanced CX
Click-to-Dial
Dial in One Click, Save TimeDial prospects instantly with a single click, eliminate manual dialing, reduce errors, and connect faster with more leads
Power Dialer
Automate Dialling,Maximize Productivity
Automate bulk dialing your prospects with smarter controls like Skip, Call, and Break to boost agent productivity
Multilevel IVR
Offer 'Self-help',Improve Efficiency
Route calls efficiently with a customizable multilevel IVR, enhancing customer experience and reducing wait times
24
x 74.9
+13
+6
+Hear from our 360 CTI Users
Daniel Howell
Systems Administrator
Mike Adams
Founder and President at Smart Stays Inv Smart Stays Inc
Gerald Maguire
Sr Mortgage Advisor
Rachel Reece
System Administrator
Christina Duncan
Transaction Manager
Chris Bullion
Engineering Director
Josh Rodgers
COO
Sabbas Pereira
Director
Arun Narvekar
Developer
Anchal Pal
Administrator
Be Omnipresent on 11 Channels
Maximize Your Customer Outreach and Elevate Customer Service
Messenger
Phone
Voicemailtext
KakoTalk
Line
MMS
SMS
Viber
Proven Results That Scale with Your Business
Proven Results From Salesforce Teams
-
01
29% ROI Boost
AI and call monitoring help you auto-transcribe conversations, understand tone and sentiment, improve call handling, and boost ROI
-
02
↑ 43% Call Closure Rate
Intelligent routing and real-time agent coaching lead to quicker resolutions and more successful call outcomes
-
03
↑ 67% More Revenue
Personalized, consistent outreach and faster follow-ups turn more conversations into conversions, increasing deal volume
-
04
37% Faster Sales Closures
Sticky Agent, Power Dialer, and automated follow-ups accelerate sales cycles and reduce lead drop-off.
To get any furthur information or any question.
Our Support TeamFAQs
Frequently Asked Questions about Salesforce CTI
It stands out from other best CTI apps for Salesforce by removing long, technical onboarding. Unlike most Salesforce telephony integration tools that need developers or multi-day setup, it offers a no-code configuration admins can activate instantly. Most teams go live the same day, making it far faster than traditional CTI or cloud telephony for Salesforce.
It helps growing sales teams work smarter with AI-powered cloud telephony for Salesforce—including an AI voice agent for outreach and demo booking, real-time transcription, automated tagging, and sentiment analysis. With intelligent routing and AI-driven coaching, agents reduce manual work, handle calls better, and boost conversions as the team scales, making it one of the best CTI apps for Salesforce.
Efficiency improves through seamless Salesforce telephony integration with features like one-click dialing, bulk automated dialing, instant screen pop, and AI-driven dispositioning. AI adds real-time transcription, summaries, sentiment insights, and smart suggestions—helping teams respond faster. These capabilities make it a strong choice for cloud telephony for Salesforce and one of the best CTI apps for sales productivity.
Teams typically see higher agent productivity, stronger engagement, better conversion rates, shorter wrap-up time, and improved customer satisfaction. AI coaching enhances call quality, while automated documentation and insights cut manual effort. Intelligent routing boosts first-call resolution, delivering strong ROI within months for organizations using cloud telephony for Salesforce.
Yes. It supports high-volume outbound campaigns with power dialing and scheduled automated calls. These features help teams reach large prospect lists quickly, keep talk-time high, reduce idle time, and manage large-scale outreach efficiently—making it one of the best options for CTI and sales productivity.
It requires a supported Salesforce edition, active Salesforce licenses, and a stable VoIP-ready internet connection. As a cloud telephony for Salesforce solution, it needs no on-premise hardware. It runs entirely inside Salesforce and works smoothly with modern browsers and standard Salesforce telephony integration setups, ensuring easy, reliable deployment.

