The Most Trusted Modern Salesforce CTI Worldwide
Next-Gen AI Telephony Capabilities
Built for Salesforce Teams
Deliver more meaningful conversations with native integration, AI-powered dialers, live analytics, and enterprise-grade data security—all within Salesforce.
Native
Integration
No more toggling tabs—360 CTI works natively inside Salesforce, keeping your data and calls connected.
Smarter
Calling
Leverage AI-led automation and click-to-dial to slash call time and improve conversion rates.
Live
Analytics
Track team performance, call quality, and customer engagement—all in real time within your CRM.
Data
Security
100% secure. Your call logs, recordings, and customer data stay protected with robust compliance protocols.
AI-led 360 CTI- The Best CTI for Salesforce
Supercharge calls with quality conversations, boost team performance, and drive higher conversions with advanced calling features of the #1 Salesforce-native telephony solution- 360 CTI. Enable your team to connect faster, engage better, and deliver exceptional customer experiences for improved outcomes. Connect, Converse, Convert—unlock seamless communication choosing 360 CTI for Salesforce Telephony Integration.
A Complete Sales-centric Telephony Solution with Power-packed Capabilities
AI-powered Call Transcript
Auto-Transcribe Calls,Improve Call Handling
Leverage AI to automatically generate call transcripts and analyze sentiment, enabling smarter decision-making and enhanced CX
Click-to-Dial
Dial in One Click, Save TimeDial prospects instantly with a single click, eliminate manual dialing, reduce errors, and connect faster with more leads
Power Dialer
Automate Dialling,Maximize Productivity
Automate bulk dialing your prospects with smarter controls like Skip, Call, and Break to boost agent productivity
Multilevel IVR
Offer 'Self-help',Improve Efficiency
Route calls efficiently with a customizable multilevel IVR, enhancing customer experience and reducing wait times
24
x 74.9
+13
+6
+Hear from our 360 CTI Users
Be Omnipresent on 11 Channels
Maximize Your Customer Outreach and Elevate Customer Service
Messenger
Phone
Voicemailtext
KakoTalk
Line
MMS
SMS
Viber
Achieve What Matters to Your Success with 360 CTI
Proven Results From Salesforce Teams
-
01
29% ROI Boost
AI and call monitoring help you auto-transcribe conversations, understand tone and sentiment, improve call handling, and boost ROI
-
02
↑ 43% Call Closure Rate
Intelligent routing and real-time agent coaching lead to quicker resolutions and more successful call outcomes
-
03
↑ 67% More Revenue
Personalized, consistent outreach and faster follow-ups turn more conversations into conversions, increasing deal volume
-
04
37% Faster Sales Closures
Sticky Agent, Power Dialer, and automated follow-ups accelerate sales cycles and reduce lead drop-off.
To get any furthur information or any question.
Our Support TeamFAQs
Here's a list of frequently asked questions (FAQs) for a project management
Click‑to‑dial lets agents call leads or customers directly from Salesforce with one click, reducing manual dialing errors and saving time—enhancing telephony in Salesforce for faster, mores eamless outreach. seamless outreach.
Power dialers speed up outbound calling by auto‑dialing contact lists, while automated call routing ensures every call reaches the right agent—together driving efficiency and better customer experiences.
Salesforce CTI supports most VoIP and PBX systems through Open CTI or AppExchange apps, including platforms like Twilio, RingCentral, Genesys, and 360 CTI.
CTI enhances operations with automation, routing, and call insights. 360 CTI streamlines workflows further with AI-powered features, call automation, etc., making service delivery faster and more accurate.
With native apps like 360 CTI, setup is simple, and users can go live within an hour without delays. Most solutions offer no-code configuration, guided onboarding, and fast integration with Salesforce Lightning.
Yes, Lightning supports CTI through apps like 360 CTI, which offer seamless integration, advanced features, and a Lightning-ready experience without complex setup.