The Most Trusted Modern Salesforce CTI Worldwide
Next-Gen AI Telephony Capabilities
Built for Salesforce Teams
Deliver more meaningful conversations with native integration, AI-powered dialers, live analytics, and enterprise-grade data security—all within Salesforce.
Native
Integration
No more toggling tabs—360 CTI works natively inside Salesforce, keeping your data and calls connected.
Smarter
Calling
Leverage AI-led automation and click-to-dial to slash call time and improve conversion rates.
Live
Analytics
Track team performance, call quality, and customer engagement—all in real time within your CRM.
Data
Security
100% secure. Your call logs, recordings, and customer data stay protected with robust compliance protocols.
AI-led 360 CTI- The Best CTI for Salesforce
Supercharge calls with quality conversations, boost team performance, and drive higher conversions with advanced calling features of the #1 Salesforce-native telephony solution- 360 CTI. Enable your team to connect faster, engage better, and deliver exceptional customer experiences for improved outcomes. Connect, Converse, Convert—unlock seamless communication choosing 360 CTI for Salesforce Telephony Integration.
A Complete Sales-centric Telephony Solution with Power-packed Capabilities
AI-powered Call Transcript
Auto-Transcribe Calls,Improve Call Handling
Leverage AI to automatically generate call transcripts and analyze sentiment, enabling smarter decision-making and enhanced CX
Click-to-Dial
Dial in One Click, Save TimeDial prospects instantly with a single click, eliminate manual dialing, reduce errors, and connect faster with more leads
Power Dialer
Automate Dialling,Maximize Productivity
Automate bulk dialing your prospects with smarter controls like Skip, Call, and Break to boost agent productivity
Multilevel IVR
Offer 'Self-help',Improve Efficiency
Route calls efficiently with a customizable multilevel IVR, enhancing customer experience and reducing wait times
24
x 74.9
+13
+6
+Hear from our 360 CTI Users
Be Omnipresent on 11 Channels
Maximize Your Customer Outreach and Elevate Customer Service
Messenger
Phone
Voicemailtext
KakoTalk
Line
MMS
SMS
Viber
Achieve What Matters to Your Success with 360 CTI
Proven Results From Salesforce Teams
-
01
29% ROI Boost
AI and call monitoring help you auto-transcribe conversations, understand tone and sentiment, improve call handling, and boost ROI
-
02
↑ 43% Call Closure Rate
Intelligent routing and real-time agent coaching lead to quicker resolutions and more successful call outcomes
-
03
↑ 67% More Revenue
Personalized, consistent outreach and faster follow-ups turn more conversations into conversions, increasing deal volume
-
04
37% Faster Sales Closures
Sticky Agent, Power Dialer, and automated follow-ups accelerate sales cycles and reduce lead drop-off.
To get any furthur information or any question.
Our Support TeamFAQs
Frequently Asked Questions about Salesforce CTI
360 CTI stands out from other best CTI apps for Salesforce because it removes long, technical onboarding. Unlike most Salesforce telephony integration tools that need developers or multi-day setup, 360 CTI offers a no-code telephony setup admins can configure instantly. Most teams go live the same day, making it much faster than traditional CTI or cloud telephony for Salesforce.
360 CTI is one of the best CTI apps for Salesforce because it helps growing sales teams work smarter and close more deals. This cloud telephony for Salesforce setup brings AI-powered capabilities like an AI voice agent for prospect conversations and demo booking, real-time transcription, automated call tagging, and sentiment analysis. With intelligent routing and AI-driven coaching, agents reduce manual effort, handle calls better, and increase conversions as the team scales.
360 CTI improves call-handling efficiency through seamless Salesforce telephony integration. Agents get one-click dialing, bulk automated dialing, instant screen pop, and AI-driven call disposition. AI features like real-time transcription, summaries, sentiment insights, and smart suggestions help teams respond faster. These capabilities make 360 CTI a top choice for cloud telephony for Salesforce and one of the best CTI apps for sales productivity.
Teams see higher agent productivity, stronger call engagement, better conversion rates, shorter wrap-up time, and improved customer satisfaction after implementing 360 CTI. AI coaching boosts call quality, while automated documentation and AI-driven insights reduce manual work. Intelligent routing increases first-call resolution. Together, these features deliver strong ROI within months and make 360 CTI a powerful choice for organizations using cloud telephony for Salesforce.
Yes. 360 CTI can easily support high-volume outbound campaigns. It includes power dialing and scheduled automated calls, helping teams reach large prospect lists quickly and consistently. These capabilities keep talk-time high, reduce idle time between calls, and ensure agents can manage large-scale outreach efficiently making it the best CTI for sales productivity.
360 CTI requires a supported Salesforce edition, active Salesforce user licenses, and a stable internet connection suitable for VoIP. As a cloud telephony for Salesforce solution, it needs no on-premise hardware. It runs fully inside the Salesforce interface, ensuring smooth compatibility with modern browsers and standard Salesforce telephony integration environments—making setup simple and reliable for teams.