Salesforce Telephony Integration
The Most Trusted Modern Salesforce CTI Worldwide

Next-Generation AI Telephony, Natively Integrated with Salesforce

Deliver meaningful conversations through seamless Salesforce telephony integration, AI-powered calling, real-time insights, and enterprise-grade security—without leaving Salesforce.

Native
Integration

No more toggling tabs—360 CTI works natively inside Salesforce, keeping your data and calls connected.

Smarter
Calling

Leverage AI-led automation and click-to-dial to slash call time and improve conversion rates.


Live
Analytics

Track team performance, call quality, and customer engagement—all in real time within your CRM.

Data
Security

100% secure. Your call logs, recordings, and customer data stay protected with robust compliance protocols.

AI-Led 360 CTI—A Smarter Way to Power Salesforce Calls

Enable high-quality conversations, improve agent performance, and drive better outcomes with a Salesforce-native CTI solution designed for speed, scale, and reliability. 360 CTI helps teams connect faster, engage more effectively, and turn conversations into measurable results.

CTI for Salesforce

A Sales-Centric Telephony Platform with Powerful Capabilities

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AI-powered Call Transcript

Auto-Transcribe Calls,
Improve Call Handling

Leverage AI to automatically generate call transcripts and analyze sentiment, enabling smarter decision-making and enhanced CX

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Click-to-Dial

Dial in One Click, Save Time

Dial prospects instantly with a single click, eliminate manual dialing, reduce errors, and connect faster with more leads

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Power Dialer

Automate Dialling,
Maximize Productivity

Automate bulk dialing your prospects with smarter controls like Skip, Call, and Break to boost agent productivity

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Multilevel IVR

Offer 'Self-help',
Improve Efficiency

Route calls efficiently with a customizable multilevel IVR, enhancing customer experience and reducing wait times

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24

x 7
Technical Support

4.9

+
AppExchange Rating

13

+
Years of Service

6

+
Industries

Hear from our 360 CTI Users

Be Omnipresent on 11 Channels

Maximize Your Customer Outreach and Elevate Customer Service

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Messenger
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Phone
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Voicemailtext
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KakoTalk
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Line
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WhatsApp
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Instagram
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MMS
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SMS
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Viber
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WeChat

Proven Results That Scale with Your Business

100%

Proven Results From Salesforce Teams

  • 01
    29% ROI Boost

    AI and call monitoring help you auto-transcribe conversations, understand tone and sentiment, improve call handling, and boost ROI

  • 02
    ↑ 43% Call Closure Rate

    Intelligent routing and real-time agent coaching lead to quicker resolutions and more successful call outcomes

  • 03
    ↑ 67% More Revenue

    Personalized, consistent outreach and faster follow-ups turn more conversations into conversions, increasing deal volume

  • 04
    37% Faster Sales Closures

    Sticky Agent, Power Dialer, and automated follow-ups accelerate sales cycles and reduce lead drop-off.

To get any furthur information or any question.

Our Support Team

FAQs

Frequently Asked Questions about Salesforce CTI

This Salesforce CTI integration software enables same-day, no-code onboarding. 
Unlike many Salesforce telephony solutions that require developers or long setup cycles, admins can activate the CTI directly inside Salesforce. 

This cloud telephony software for Salesforce combines AI automation with built-in calling intelligence. 
AI voice assistance, real-time transcription, sentiment insights, and intelligent routing help sales teams scale without increasing manual work. 

This Salesforce phone integration solution automates dialing, screen pops, and call updates. 
AI summaries and live insights reduce wrap-up time and help agents handle more calls per day. 

Teams typically see higher agent productivity, faster call resolution, and improved conversion rates. 
Automation, AI-driven coaching, and intelligent routing reduce effort and deliver measurable ROI within months. 

Yes. This Salesforce CTI solution supports high-volume outbound campaigns using power dialing and automated scheduling. 
Sales teams reach more prospects while keeping talk time high and idle time low. 

A supported Salesforce edition, active user licenses, and a stable internet connection are required. 
As a cloud telephony solution for Salesforce, no on-premise hardware is needed, and everything runs inside Salesforce. 

Transform Every Call into a Conversion

Turn Every Conversation into a Better Outcome

Have questions or want to know more about AI-powered 360 CTI?

WhatsApp Live Chat