Enable agents to manage Salesforce calls anytime, anywhere, providing real-time call access and instant CRM updates.
360 CTI’s Salesforce-native mobile app for call management enables inbound and outbound calling, real-time data sync, and post-call actions on the go.
Get a detailed view of outgoing, incoming, and missed calls to maintain complete visibility into customer interactions.
Add dispositions and call notes to document every interaction, enhancing Salesforce Mobile CTI tracking.
Search contacts instantly by name or number, improving Salesforce mobile calling efficiency.
Call data updates automatically for accurate reporting and performance via real-time Salesforce sync.
Select assigned numbers for professional communication, integrated with Salesforce mobile VoIP.
View caller and recipient info, including related records, supporting Salesforce mobile call management.
Manage calls with mute, speaker, and disconnect options, enhancing Salesforce Mobile CTI operations.
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calls with AI?
360 CTI helps different teams manage inbound calls, outbound dialing, follow-ups, agent activity, and customer conversations from one Salesforce-connected calling system.
Manage high-volume inbound and outbound calls with IVR, call routing, agent availability, call monitoring, and real-time Salesforce reporting.
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Help sales teams connect with more prospects using click-to-dial, Salesforce power dialer, auto-call logging, follow-up tracking, and outbound campaign workflows.
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Give operations teams better visibility into call queues, team performance, customer follow-ups, and call outcomes without switching between systems.
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Support remote and distributed calling teams with browser-based calling, mobile call management, centralized call logs, and Salesforce-connected reporting.
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Integration Hassle
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Telephony Solution
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FAQs About Salesforce Mobile Call Management
Practical guides and setup walkthroughs for Salesforce calling teams.
Have questions or want to know more about AI-powered 360 CTI?
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