AI & Automation

Explore how AI and automation streamline contact center workflows, boost agent productivity, and enhance customer interactions.

From Cold Calls to Smart Conversations: Redefining Sales Productivity with Salesforce Auto Dialer
01 Nov 2025
From Cold Calls to Smart Conversations: Redefining Sales Productivity with Salesforce Auto Dialer

Picture this: your sales team is all set to start their day with so many leads to call, qualify, and…

Marketing Team
Author
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How Can CTI Salesforce Integration Help Agents to Work Smarter?
29 Sep 2025
How Can CTI Salesforce Integration Help Agents to Work Smarter?

Even though companies these days are using omnichannel approaches to reach out to clients, there’s no way that reaching out…

Marketing Team
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Why B2B and B2C Leaders Can’t Miss Voice AI at Dreamforce 2025
25 Sep 2025
Why B2B and B2C Leaders Can’t Miss Voice AI at Dreamforce 2025

Modern businesses continue to experiment with new solutions to witness digital transformation, but one channel still stands tall to communicate…

Marketing Team
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Maximize the Potential of your Service Agents: Consider Salesforce CTI Integration
24 Sep 2025
Maximize the Potential of your Service Agents: Consider Salesforce CTI Integration

Are you tired of your service agents juggling between different tools and systems while managing customer interactions? Do you want…

Marketing Team
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Close Deals in Half the Time with 360 CTI
12 Sep 2025
Close Deals in Half the Time with 360 CTI

In the current competitive environment, opportunities are lost not only due to pricing or product, but also due to the…

Anuj Chhabra
Sales Head
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