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Customer Experience

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Why your Customer Service Strategy is Incomplete without 360 CTI
Customer Experience 12 Sep 2025
Why your Customer Service Strategy is Incomplete without 360 CTI

Service does not solely mean to answer a call, but rather to answer a call in the right way. In…

Naman Kapoor
Head of Growth
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Improving the Customer Retention Rate with 360 CTI
Customer Experience 11 Sep 2025
Improving the Customer Retention Rate with 360 CTI

Customer loyalty is temporary in the modern world where everything is hyper-connected. Any single unappealing conversation, lack of follow-up, or…

Brian Smith
VP- Sales & Marketing
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