Manage Calls
On-the-Go
with
360 Textolic
Enable agents to manage calls seamlessly anytime, anywhere with 360 Textolic, a mobile app for AI-led 360 CTI, ensuring uninterrupted connectivity.
Trusted by the Best Worldwide
360 Textolic: Manage Salesforce Calls Anywhere
360 Textolic is a 360 CTI’s Salesforce-native mobile app enabling seamless call management anytime, anywhere. Boost efficiency with real-time data sync, outbound and inbound calling, and advanced post-call actions for enhanced productivity on the go.
Call History Insights
Get a detailed view of outgoing, incoming, and missed calls to maintain complete visibility into customer interactions.
After-Call Actions
Improve follow-ups with disposition selection and call descriptions, ensuring every conversation is well-documented.
Quick Contact Search
Find contacts instantly by searching names or numbers on your mobile, streamlining call initiation.
Real-Time Salesforce Sync
Keep call data automatically updated in Salesforce, ensuring accuracy and up-to-the-minute insights.
Call From’ Field
Choose from assigned numbers within the organization, ensuring uniform and professional communication.
Incoming Call Details
Get caller and recipient information, including associated objects, for well-informed and timely responses.
On-Call Controls
Manage calls effortlessly with mute, speaker mode, and disconnection options for a smooth calling experience.
Want to upgrade
calls with AI?
Why 360 Textolic Is a Must-Have
AI-led 360 CTI, Built for Mobility
13+
Years of Trust
Zero
Integration Hassle
100%
Free Support
Dedicated
Mobile App
Salesforce-Native
CTI
100%
Data Security
Hear What Our Customers Say
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I've implemented 5 different CTI solutions for consulting clients— this one is by far my favorite.
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This app is a time saver, keeps everything in line with your follow-up needs, and is not over-complicated
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Always quick, & friendly. Ashutosh & Mayank went above & beyond. Thanks
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I have worked with multiple enterprise calling solutions in the past and 360CTI beats them on dependability and provides the best native salesforce solution I have seen in the industry! This is a well developed calling solution that works well across industries and provides enterprise quality at affordable prices! Cant wait to see what's coming next!
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This app has been great for our team. It is easy to implement and navigate and the 360 team is very responsive in setting up and training. Thank you Gourav, Sahil, Anu, Josh, & Rachel.
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Pankaj has been on top of things during the demo, implementation, and testing phases. Any issues we have had were dealt with quickly by top-notch support. Thanks to Kshitij Gajbhiye, Ankita Kanwar, and the others who have helped us along the way.
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Finally a fully native CTI app for Salesforce. Do yourself a favor and trial this app. You will not be disappointed. The time based call routing is awesome -- last communicator, record, owner, simultaneous ring -- it is all there. Price is more than reasonable, but more importantly the functionality is there. Given that this is the one reasonably priced, and more importantly fully functional, I highly recommend this app
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An amazing experience to the customer. Great working with them. Highly recommended to customers looking to add CTI to their Salesforce environment.
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We recently switched from "Ameyo" to "360 CTI" and have found the experience largely positive. The overall support from the team has been good, but the assistance provided by Shivam Sharma and Atul Singh has been excellent. I sincerely value their support and highly recommend them. I hope to receive the same level of support in the future as well.
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In the real estate business, staying in touch with clients quickly and efficiently is crucial. With 360 CTI, we’ve seen improvements in both our client follow-up and customer service processes. The IVR system automatically routes calls to the correct agent, improving our response times. We’ve also used Call Automation to schedule follow-up calls with potential buyers, making the entire process seamless. The result? More engaged clients and faster deal closures, increasing our sales conversions.