Automate patient communication, manage appointments and urgent calls, and support HIPAA-compliant conversations to improve care delivery.
Up to 41% Faster Patient Call Resolutions
Resolve patient queries faster, ensuring patients reach the right person faster, and enhancing the overall healthcare experience.
Up to 35% Reduction in Missed Appointments
Send automated reminders and follow-ups to increase show-up rates and boost patient engagement for better healthcare outcomes.
Up to 30% Higher Patient Satisfaction
Secure communication, coordinated care, and AI insights build trust, personalize services, and boost patient satisfaction.
Streamline patient communication—manage inquiries efficiently and support timely responses with AI-driven calling in Salesforce.
Using intelligent IVR and advanced routing, instantly route calls based on the patient’s needs, whether it is appointments, billing, or emergencies, to offer quality support. |
Reduce missed appointments, stay consistent with follow‑ups, and improve patient care with automated calls, reminders, and IVR offering patient self‑help options. |
Protect sensitive patient information with HIPAA-compliant call masking and secure routing, ensuring confidential, compliant, and trusted doctor-patient communication. |
Forward emergency calls instantly to on-call staff with a Cloud Phone System for Healthcare, ensuring 24/7 support and rapid response. |
Collaborate better with live call transfers and conferencing, ensuring healthcare teams connect to the right department quickly for coordinated patient care. |
Analyze calls in real time with AI insights using Healthcare Contact Center Software to better understand patient needs and tailor communication for effective support. |
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