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AI-Powered Salesforce Sales Telephony: Dial Smarter, Close Faster

Engage leads faster and automate follow-ups with AI-powered Salesforce sales telephony, combining Salesforce AI sales telephony, Power Dialer, and real-time call insights in one workspace.

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Salesforce sales telephony: 360 CTI power dialer on a call from a Salesforce opportunity with AI summary and sentiment

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Improve Sales Calls with AI-Led Salesforce Telephony

01

Close Deals Faster

AI-powered Salesforce sales telephony keeps sales activity moving without reps relying on spreadsheets or manual notes.

AI sales telephony dashboard in Salesforce showing calls made, connect rate and deals won by rep
02

Prioritize High-Intent Leads

Use AI call transcripts and sentiment analysis to gauge prospect interest, tailor conversations, and prioritize high-intent leads with Salesforce AI sales telephony.

03

Maximize Team Productivity

Speed up outbound calling with Power Dialer, Click-to-Dial, and Call Automation—reducing dialing effort and increasing agent efficiency.

04

Maximize Sales Outreach

Reach more prospects in less time using Salesforce AI telephony for sales, Power Dialer, and call automation to automate, organize, and scale your outbound calling efforts.

05

Turn Leads into Prospects

Improve first-call resolution with Salesforce sales call automation software and call routing to the right agent, accelerating lead-to-prospect conversions.

06

Improve Sales Team Performance

Boost sales team performance with real-time call monitoring and Salesforce AI sales telephony for immediate coaching, empowering agents to handle calls better and close more deals.

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How 360 CTI Works for Salesforce Sales Teams

From the first dial to closed-won, every step happens inside Salesforce.

01

Build Your Call List

Pull leads, contacts or opportunities from any Salesforce list view into the Power Dialer.

02

Dial and Connect

Reps call through the list with Power Dialer and Click-to-Dial, with the Salesforce record open on every call.

03

Capture AI Insights

AI summaries, sentiment and dispositions are logged to the record as soon as the call ends.

04

Follow Up and Close

Follow-up tasks and next steps are created automatically, so no opportunity is missed.

Salesforce AI sales telephony ranking high-intent leads by AI intent score and sentiment

Built for Every Role on the Sales Team

One Salesforce-native calling workspace for everyone who touches the pipeline.

SDRs & BDRs

Work through more prospects per hour with Power Dialer, Click-to-Dial and automatic call logging.

Account Executives

Walk into every call with Salesforce context, AI summaries and the full call history on the record.

Sales Managers

Monitor live calls, coach reps with whisper and barge, and track outcomes in Salesforce dashboards.

Sales Operations

Keep Salesforce data clean with dispositions, activities and outcomes captured on the right records.

AI-led CTI, Built for Sales Success

14+Years of Trust
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100%Free Support
No CodeTelephony Solution
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100%Data Security

Sales Teams Trust 360 CTI

Reviews from verified customers on the Salesforce AppExchange.

★★★★★

Fully native CTI app for Salesforce.

Finally a fully native CTI app for Salesforce. The time based call routing is awesome — last communicator, record, owner, simultaneous ring. Price is more than reasonable, but more importantly the functionality is there.

JR

Josh Rodgers

COO
★★★★★

Dependability and the best native Salesforce solution

I have worked with multiple enterprise calling solutions in the past and 360 CTI beats them on dependability. This is a well developed calling solution that works across industries and provides enterprise quality at affordable prices.

RR

Rachel Reece

System Administrator
Salesforce CTI case study: real estate sales team lead conversion
Case study

How Salesforce CTI Helped a Real Estate Firm Drive 60% Faster Lead Follow-Ups

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FAQs About AI-Powered Salesforce Sales Telephony

How does AI-powered Salesforce sales telephony improve sales productivity?

AI-powered Salesforce sales telephony improves productivity by reducing manual dialing, logging, and follow-up tracking. 360 CTI uses Power Dialer, Click-to-Dial, automated call capture, and AI summaries to reduce repetitive rep work. Sales teams get more completed calls, cleaner Salesforce records, and faster follow-up execution from one workspace.

What is the difference between a Salesforce Sales Dialer and an AI sales dialer?

A Salesforce sales dialer helps reps call faster, while an AI-powered dialer also uses call context and automation to guide next steps. 360 CTI combines dialing, activity capture, summaries, and follow-up cues inside Salesforce. Reps move through calling lists faster while managers get better visibility into outcomes.

How does Salesforce sales call automation software reduce manual work for reps?

360 CTI reduces manual work by automating call tasks, dialing actions, outcome logging, and follow-up reminders. 360 CTI captures call activity, dispositions, and notes directly against Salesforce records. Reps spend less time updating CRM fields and more time speaking with active prospects.

Can Salesforce AI telephony for sales improve lead conversion rates?

Yes, Salesforce AI telephony for sales can improve conversions when reps act faster on high-intent leads. 360 CTI uses sentiment, summaries, call outcomes, and follow-up tasks to help teams prioritize stronger opportunities. Salesforce records show which leads need action, which helps reduce missed follow-ups.

What features should a business look for in AI sales telephony software for Salesforce?

AI sales telephony software for Salesforce should include Power Dialer, Click-to-Dial, AI summaries, sentiment, call logging, coaching visibility, and automated follow-ups. 360 CTI connects those features to leads, contacts, accounts, and opportunities. Sales leaders get cleaner reporting and reps get fewer manual steps between calls.

How does Salesforce intelligent sales dialer support high-volume outbound sales teams?

A Salesforce intelligent sales dialer supports high-volume teams by helping reps move through call lists faster with less manual tracking. 360 CTI combines dialing flows, activity capture, and AI sales call automation for Salesforce to keep outreach organized. Salesforce teams can increase call coverage while keeping outcomes tied to the right records.

Salesforce CTI Insights & Calling Guides

Guides, setup walkthroughs, and calling strategies for Salesforce admins and calling teams.

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Turn Every Call into a Closed-Won Sale with CTI

Have questions or want to know more about AI-powered 360 CTI?

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