AI Connect Helped Real Estate Agents Increased Multilingual Lead Conversion by 39% 

A U.S. Real Estate Firm Increased Multilingual Lead Conversion by 39% with AI Connect 

A U.S.-based real estate firm was losing multilingual property inquiries before agents could even start the conversation. Buyers and investors calling in Spanish, Mandarin, and other languages either waited for a bilingual agent who was rarely available, or heard a callback promise that rarely converted. High-intent leads were going cold before anyone qualified them. 

With AI Connect Live Call Translation, the firm enabled real-time multilingual conversations inside Salesforce. The solution helped agents speak with non-English prospects instantly, understand property needs clearly, capture caller intent, and log translated call summaries, outcomes, and follow-ups directly in Salesforce 

In this case study, you’ll learn how we: 

• Converted 39% more multilingual leads by enabling agents to speak with non-English buyers instantly 

• Cut response time to non-English property inquiries by 52% 

• Increased property tour bookings from translated calls by 44% 

• Removed dependency on bilingual agent availability — any agent could handle any call 

• Auto-logged translated call summaries, caller intent, and follow-up details in Salesforce 

• Gave listing agents clear follow-up ownership for buyer, seller, and tenant inquiries