Strengthen Donor and Volunteer Engagement with Salesforce CTI
Engage donors, automate outreach, and personalize volunteer interactions to maximize donations and social impact.
Empowering Top NPOs Worldwide
Drive Impact: More Funds, Greater Cause Fulfillment
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Higher Donor Retention
Build trust with personalized, consistent communication that keeps donors engaged and supports long-term giving.
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Increase in Fundraising
Expand outreach and maintain donor engagement to increase support and maximize fundraising results.
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Greater Mission Fulfillment
Accelerate impact by mobilizing volunteers, donors, and resources through timely, targeted communication.
Amplify Mission Outcomes with AI-Backed Salesforce Calling
Transform outreach—connect with more supporters, manage conversations efficiently, and strengthen engagement with AI-driven calling in Salesforce.
Strengthen Donor Relationships
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Capture donor sentiment through AI transcripts and reconnect them with the same agent, strengthening trust and fostering lasting donor relationships. |
Raise Fundraising Efficiency
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Connect with more donors in less time using Power Dialer for bulk dialing, and simplify outreach efforts with Click-to-Dial, boosting fundraising efficiency. |
Run Donor Engagement Programs
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Increase responses and engagement through automated follow-ups and voice broadcast campaigns, ensuring consistent donor touchpoints without added effort. |
Coordinate with Volunteers
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Connect volunteers to the right departments using intelligent call routing, live transfers, and call conferencing with a nonprofit contact center software. |
Improve Donor Conversations
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Enhance donor interactions by monitoring live calls and reviewing call recordings, enabling quicker issue resolution and boosting donor satisfaction. |
Boost Campaign Outreach
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Automate calls to boost participation and engagement with a cloud telephony for nonprofits, driving greater awareness and impact for your mission campaigns. |
Want to see results
from actual use cases?
AI-led Connectivity to Boost Community Impact
13+
Years of Trust
Zero
Integration Hassle
100%
Free Support
No Code
Telephony Solution
Salesforce-Native
Telephony
100%
Data Security
Trusted by NPOs Globally—Read Their Stories
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I've implemented 5 different CTI solutions for consulting clients— this one is by far my favorite.
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This app is a time saver, keeps everything in line with your follow-up needs, and is not over-complicated
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Always quick, & friendly. Ashutosh & Mayank went above & beyond. Thanks
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I have worked with multiple enterprise calling solutions in the past and 360CTI beats them on dependability and provides the best native salesforce solution I have seen in the industry! This is a well developed calling solution that works well across industries and provides enterprise quality at affordable prices! Cant wait to see what's coming next!
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This app has been great for our team. It is easy to implement and navigate and the 360 team is very responsive in setting up and training. Thank you Gourav, Sahil, Anu, Josh, & Rachel.
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Pankaj has been on top of things during the demo, implementation, and testing phases. Any issues we have had were dealt with quickly by top-notch support. Thanks to Kshitij Gajbhiye, Ankita Kanwar, and the others who have helped us along the way.
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Finally a fully native CTI app for Salesforce. Do yourself a favor and trial this app. You will not be disappointed. The time based call routing is awesome -- last communicator, record, owner, simultaneous ring -- it is all there. Price is more than reasonable, but more importantly the functionality is there. Given that this is the one reasonably priced, and more importantly fully functional, I highly recommend this app
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An amazing experience to the customer. Great working with them. Highly recommended to customers looking to add CTI to their Salesforce environment.
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We recently switched from "Ameyo" to "360 CTI" and have found the experience largely positive. The overall support from the team has been good, but the assistance provided by Shivam Sharma and Atul Singh has been excellent. I sincerely value their support and highly recommend them. I hope to receive the same level of support in the future as well.
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In the real estate business, staying in touch with clients quickly and efficiently is crucial. With 360 CTI, we’ve seen improvements in both our client follow-up and customer service processes. The IVR system automatically routes calls to the correct agent, improving our response times. We’ve also used Call Automation to schedule follow-up calls with potential buyers, making the entire process seamless. The result? More engaged clients and faster deal closures, increasing our sales conversions.
