Close More Deals And Double ROI With Salesforce CTI App
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Trusted by 3,000+ Businesses for Salesforce Calling
Give Your Calling Team A Faster Way To Connect, Track, And Convert
Most phone systems for Salesforce sit next to the CRM, not inside it. Reps take the call in one app, then log it, or forget to, in another. 360 CTI writes the call, its duration, its outcome, and its recording directly onto the lead, contact, or case as the call happens.
- Zero Open CTI dependency
- AI Voice Agent handles outbound qualification
- Live transcription with sentiment, translation in 50+ languages
- Power Dialer with Break, Call, or Skip
A Complete Salesforce Calling Suite For Revenue And Service Teams
Manage every call journey from first response to final follow-up.
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Everything A Salesforce Call Center Software Stack Needs, Minus The Extra Vendors
Everything your team needs to turn Salesforce into a complete revenue engine.
Click to Call Salesforce Records Directly
Dial from any lead, contact, account, opportunity, case, or custom object in one click. No copying numbers into a separate dialer.
Salesforce Power Dialer With Break, Call, or Skip
Auto-dial a ListView in sequence. Reps break mid-list and resume from that exact record, not the top.
Nested, Point-and-Click IVR
Build multi-level IVR menus with male or female text-to-speech. No code, no vendor ticket, no wait to change a script.
Keep Every Conversation Compliance-Ready
SOC 2
ISO
AI and AI Agents at Every Step – Do More in Less Time
Real-Time Call Transcription
Converts voice to text as the call happens. Searchable instead of a recording nobody replays.
Live Sentiment Indicators
Tone and emotion surface during the call. Agents adjust before the customer hangs up, not after.
AI-Driven Call Coaching
Context-aware prompts appear during the call itself, suggesting the next question or response.
Voice, SMS and WhatsApp Together
Calls and messages land on the same Salesforce record, with AI summaries attached.
Results That Matter to Sales and Service Leaders
360 CTI helps teams improve speed, consistency, and CRM visibility across every calling workflow.
360 CTI vs. a Typical Salesforce CTI Integration
| Evaluation Point | 360 CTI | Typical Third-Party CTI |
|---|---|---|
| Native Salesforce architecture | ✅ | ❌ Runs through Open CTI adapter |
| Setup and middleware cost | ✅ $0 | ❌ Adapter and integration fees common |
| Power dialer controls | ✅ Break, Call, or Skip mid-list | ❌ Often basic auto-dial only |
| AI Voice Agent for outbound qualification | ✅ | ❌ Not typically included |
| Real-time transcription and translation | ✅ 50+ languages | ❌ English-only, or add-on priced separately |
| IVR setup | ✅ Nested, no-code | ❌ Often a separate vendor portal |
| Skill-based call routing | ✅ | ✅ |
| Call data storage | ✅ 100% in Salesforce objects | ❌ Often a separate vendor portal |
See 360 CTI Work Inside Your Salesforce Org
Book a demo and we'll walk through your call flows, dialer, and IVR inside Salesforce.
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