What Are the Best Alternatives to Five9, Aircall, Natterbox, Fastcall and RocketPhone for Salesforce?
Teams looking for a Five9, Aircall, Natterbox, Fastcall or RocketPhone alternative usually want calling that runs inside Salesforce, logs every call automatically and costs less per user. 360 CTI is a Salesforce-native alternative with dialers, routing and AI built in, starting at $15 per user per month.
How it works in Salesforce
Compare any alternative against your current tool on the same points:
- Where agents work: inside Salesforce or in a separate app.
- Call logging: automatic, on the right record, with recordings linked.
- Dialing and routing: power and predictive dialing, IVR, sticky and skill-based routing.
- AI: transcription, summaries, translation and voice agents, and how they're priced.
- Open CTI: how the product works after 28 February 2028.
- Cost: full cost per user, including calling and add-ons.
See the side-by-side comparisons: 360 CTI vs Five9, 360 CTI vs Aircall, 360 CTI vs Natterbox and 360 CTI vs Fastcall.
Example
A sales team using a separate calling app wants every call in Salesforce reports. It tests 360 CTI in a sandbox, keeps its phone numbers through porting and switches its reps over in one week.
How 360 CTI handles it
360 CTI runs natively in Salesforce with click to call, dialers, AI routing, monitoring and automatic logging. Plan your switch with the free migration checklist.
Related questions
Follow-up questions
Can we keep our phone numbers when we switch?
Usually, through number porting. Check the countries you use with the new provider.
How long does switching take?
It depends on users, routing and integrations. Testing in a sandbox first keeps the switch smooth.
Will our call history move over?
Calls already logged in Salesforce stay on your records. Ask about recordings stored in your old tool.
See how 360 CTI handles this in your Salesforce org.